Agape Care Services
About Us
We promote independence, wellbeing adding value through advising on staying independent in your own home within the community.
Who Are We?
Agape Care Services is an Australian organisation with an extraordinary passion for providing excellent NDIS support to people living with differing disabilities in their own homes within the community.
These disabilities may include, but are not limited to, physical, cognitive, congenital, or acquired conditions. Our staff will work in partnership with you to make informed choices and decisions to achieve your individual NDIS goals and aspirations.
Agape Care Services is dedicated to supporting vulnerable individuals in the community through NDIS services, empowering them to continue with their lives with dignity, live independently, and become active participants in their own communities.
Our Vision
- Helping them identify their goals,
- Supporting their aspirations and independence,
- Promoting their wellbeing and community inclusion.
Agape Care Services aim to bring and promote hope, motivation, independence and inclusion, while encouraging participants to take control of their choices. We encourage living as full a life as possible through supporting people to reach their goals.
We understand people’s individuality; hence supports are focused on individual needs and preferences. At Agape Care Services, it’s about building on strengths, pursuing interests and choices and feeling connected to others.
Our Values and Principles
Respect
We embrace diversity, choice, privacy, independence, and individuality while rejecting all forms of discrimination.
Integrity
We promise to act responsibly, honestly and ethically and in the best interest of the client at all times.
Justice
We ardently recognise and respect everyone's human rights, including the right to a fair and just living.
Partnership
We collaborate with our clients, their families, and all stakeholders to ensure decisions prioritise your well-being.
Excellence
We endeavour to become the service provider of choice through outstanding performance.
Our Mission Statement.
Agape Care Services is an organisation that has family values as a service delivery model. We work in partnership with participants, carers & families and community organisations.
Our mission is to provide a superior quality supports that:
- Participants, their families, friends, and advocates recommend
- Agape Care Services staff take pride in
- The community respects
- Disability service participants and families prefer
Cultural Awareness .
At Agape Care Services we realise just how important it is to work within a culturally respectful and safe surroundings, understanding that individuals offering services to Indigenous people who have disabilities genuinely know about the significance of culture, history, country, community and family is to Indigenous Australians.
Agape Care Services will carry on and work together with and find guidance as well as advice from Aboriginal and Torres Strait Islander (ATSI) people with the aim of providing supports in a culturally appropriate manner while also empowering and building capacity of the ATSI to engage with service providers.
The basic principles underlying our services are:
The client rights to confidentiality are safeguarded.
Every participant has a right to information about the objectives of their care and a detailed explanation of the service being offered.
The support worker do not discriminate against participants on the grounds of race, nationality, language, gender, religion and beliefs, age, sex or sexual orientation, social standing.
Irrespective of the severity of their physical difficulties or mental infirmity this is respected and maintained. The support worker recognise and respect, regardless of circumstances, the uniqueness of each participant and their intrinsic value as an individual. Dignity in social care occurs when each person is valued and treated with respect in all aspects of their daily life regardless of their circumstances or level of dependency.
To have their social, emotional, religious, cultural, political as well as sexual needs accepted and respected. Participants are enabled to obtain their potential capacity – physical, emotional, intellectual, as well as social. Individuals are provided with support and independence to realise personal goals and capabilities in all aspects of everyday life.
Participants and their family members are consulted regarding day to day living arrangements plus enabled to take part in discussions regarding any kind of suggested changes to those arrangements and be completely involved in as well as fully advised in regards to the individual assessment of their care necessities. Participants have a right to be involved in a careful and comprehensive assessment of their total needs and wishes, and to be informed of the outcome. Our commitment is always to uncover the ideal and the most budget-friendly method of meeting the Participant’s needs and aspirations. Participants shall be helped to make well informed decisions about their future, which should be integrated within their unique care plans.
Dignity of risk promotes each person’s autonomy and self determination to make their choices. The support worker will allow each individual participant to exercise, to his or her full potential, personal choice in opportunities and lifestyle. The support worker will ensure that the person they care for has a say in decisions about the provision, extent and timing of any care planned and also over the withdrawal of any service. Where, for reasons of mental frailty, the person who is being cared for is not able to participate fully in care planning, consideration will nevertheless be given to his or her wishes, so far as these are expressed and practical. We welcome designated advocates in this context. Account will also be taken of the needs and rights of carers to lead their lives without unreasonable levels of demand and stress. The rights of the participant not to accept support workers into their own homes with whom they are not compatible will be upheld.
The participant, family and friends have a regular review of the Participants’ individual circumstances at which they have a right to be present.
We uphold participants’ human rights including freedom of opinion and expression.Participants are informed of their legal rights
The participant shall be fully advised of their medication requirements and to make choices about their medical treatment whenever feasible.
The participant are supported to maintain continued access to family, friends, facilities and the community.
The participants have access to a participants complaints & grievances process and to be represented by family, friend or adviser if they so wish.
The participants are allowed to take risks to the level of their own informed viewpoint. Participants have the opportunity to think, behave and make choices without reference to another individual or unreasonable restriction. This includes the willingness to expose oneself to a level of calculated risk.
