Agape Care Services
NDIS Participant Rights
People with a disability have the same rights as other people in their community.
Your Rights as an NDIS participant
The NDIS Quality and Safeguards Commission was set up to uphold the rights of people with disabilities receiving NDIS-funded supports. The NDIS Practice Standards, developed by the NDIS Commission, describe these rights and the obligations that service providers have in relation to them. It’s important for NDIS participants and their families to be aware of these Practice Standards. Together with the NDIS Code of Conduct, the NDIS Practice Standards will assist NDIS participants to be aware of what quality service provision they should expect from NDIS providers.
Cultural Awareness .
At Agape Care Services we realise just how important it is to work within a culturally respectful and safe surroundings, understanding that individuals offering services to Indigenous people who have disabilities genuinely know about the significance of culture, history, country, community and family is to Indigenous Australians.
Agape Care Services will carry on and work together with and find guidance as well as advice from Aboriginal and Torres Strait Islander (ATSI) people with the aim of providing supports in a culturally appropriate manner while also empowering and building capacity of the ATSI to engage with service providers.
List of NDIS Participants' Rights
- Service to be of high quality and standard.
- Services to be delivered to meet NDIS Standards.
- Service that caters for my individual needs and gives you the opportunity to engage in age and culturally appropriate activities that you enjoy helping in in achieving your goals.
- Prompt and efficient service by all Agape Staff.
- To be able to be open and honest, to have a say and to be heard, and have no fear of retribution.
- To be informed and updated about Agape Care Services, policies and procedures that relate to service delivery and you care plan.
- The right to Privacy and Dignity; work with trained staff who uphold your privacy and dignity.
- The right to be free from abuse, neglect, violence, injury; to be safe and feel safe.
- The right to an Advocate; to advocate on my behalf if the need arises.
- The right to the least restrictive alternative to be applied when behavioural issues are deemed to be harmful to myself or others.
- As an Aboriginal or Torres Strait Islander, to be able to feel strong in your own culture.
